The length of a phone's Huawei warranty UK depends on the manufacturer
Warranties start on the day you buy the phone:
HandsetAccessoriesBattery
Nokia24 months12 months6 months
Motorola12 months12 months6 months
Sony Ericsson24 months12 months6 months
Samsung24 months12 months6 months
LG24 months12 months6 months
Blackberry24 months12 months6 months
Huawei24 months-6 months
HTC24 months12 months6 months
Apple12 months12 months12 months*
The above warranty lengths are for handsets sold through The Carphone Warehouse.
If you purchased from another retailer, you must check with them what your warranty period is before putting your handset in for repair with us. We will only know your warranty period when the engineer runs a check at our repair centre.
Non Carphone Warehouse customers requesting warranty repairs must provide proof of purchase when logging in their repair.
Warranty would be void if there is sign of customer damage in the vicinity of the fault as well as for cracked screens
If you need a warranty repair find out more here. If you bought from us we will have a record of your purchase.
Refurbished phones have slightly different rules:
All refurbished handsets and chargers come with a 12 month warranty.
LG and Nokia refurbished phones have a 6 month battery warranty. For all other refurbished handsets, the battery warranty is 12 months.
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